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Care & Cleaning

Q: How to Clean and Care for Upholstered Furniture?

A: General Care

  • Keep upholstered furniture out of direct sunlight.
  • If possible, rotate cushions and pillows on a regular basis to allow even wear.
  • Vacuum regularly using an upholstery attachment to remove loose dirt and soiling.
  • Do not place magazines, newspapers, or other printed materials on upholstery. The ink from these items could bleed onto the fabric and cause stains.
  • Periodic professionally cleaning is recommended.

Spot Cleaning Upholstery

  • If a spill occurs, it is important to clean the fabric immediately.
  • Blot with a clean, white cloth. Do not rub the stain! Remove as much of the solid material as possible before applying cleaner.
  • Pretest all cleaning products to insure they are compatible with the furniture. Use only recommended cleaning products specifically designed for upholstery. Do not use harsh chemicals or detergents.
  • To prevent rings, it is important to clean spots from the outside to the middle of the affected area.

Q: How to Clean and Care for Microfiber Upholstered Furniture?

A: General Care

  • Keep furniture out of direct sunlight.
  • If possible, rotate cushions and pillows on a regular basis to allow even wear.
  • Vacuum regularly using an upholstery attachment to remove loose dirt and soiling.
  • Do not place magazines, newspapers, or other printed material on upholstery. The ink from these items could bleed onto the fabric and cause stains.
  • Periodic professional cleaning is recommended.

Spot Cleaning Microfiber

To remove a spot, follow the steps below…

  1. Use a low PH balance liquid soap, such as Home Zone’s Microfiber Cleaner, and a mixture of water on a slightly dampened cloth or sponge.
  2. Blot gently.
  3. To prevent rings, it is important to clean spots from the outside to the middle of the affected area.
  4. Do not use detergents or strong chemicals to clean your Microfiber furniture.

Q: How to Clean and Care for Leather Furniture?

A: General Care

  • Dust often and use a vacuum cleaner crevice tool to clean seams.
  • Clean weekly using a damp sponge or soft, lint-free cloth. Do not rub; instead, wipe gently.
  • Do not use or place sharp objects on leather. Leather is very durable and family friendly; however, it is not indestructible.
  • Keep leather furniture out of direct sunlight and at least two feet from heat sources to avoid fading and cracking.
  • Do not place magazines, newspapers, or other printed materials on leather furniture. The ink from these items could be transferred onto the leather.
  • Do not use saddle soap or abrasive, harsh chemicals, on leather furniture. Only use recommended cleaners and conditioners such as Home Zone’s Leather Cleaner and Conditioner.
  • Pretest all products in a hidden area to make sure that they are compatible with the leather.
  • Do not use common household cleaners on leather furniture. These cleaners can cause severe damage and costly repairs.
  • Improper cleaning may void your leather furniture warranty.

Spot Cleaning Leather

  • If a spill occurs, blot the area immediately; do not rub.
  • To remove a spot, follow the steps below:
  • Use a solution of 1/2 mild soap and 1/2 distilled water on a slightly dampened cloth or sponge. Home Zone Leather Cleaner is the recommended product.
  • Rinse by blotting with distilled water.
  • Blot to remove excess water.
  • For difficult stains, contact a professional cleaning service.

Q: What are the Natural Characteristics of Leather?

A: All leather has natural markings, including variations of shade and tone, nicks, scratches, and wrinkles that only occur in genuine leather. These characteristics distinguish genuine leather from man-made materials. Some markings which DO APPEAR on the surface of your leather are healed scratches, barbed wire marks, wrinkles and insect bites and are in no way to be considered a defect. Grain patterns and the color of the leather DO VARY from hide to hide and also within the same hide. These natural markings will not affect the durability or construction of your piece, but are proof that you have genuine leather hide.


Q: How to Clean and Care for Marble Furniture?

A: General Care

  • Use coasters under glasses, especially if they contain alcohol or citrus juices.
  • Use pot holders or mats under hot dishes or cookware.
  • Use placemats under china, ceramics, silver or other objects that may scratch the stone surface.
  • Clean with warm water.
  • Dip sponge or clean cloth into water.
  • Wring out excess liquid as much as possible.
  • Wipe surface.
  • Dry surface immediately after cleaning.
  • Do not use vinegar, bleach, ammonia or other general-purpose cleaners.
  • Do not use cleaners that contain acid such as bathroom cleaners, grout cleaners, or tub and tile cleaners.
  • Do not use abrasive cleaners in either dry or liquid forms.
  • Do not use alkaline cleaners not specifically formulated for natural stone.

Spot Cleaning Marble

Liquid Spills:

  • Blot away the excess liquid with a clean, dry, white cloth; turning the cloth frequently. Spray the area with marble cleaner or warm water and wipe.

Food Spills:

  • Remove food with a non-abrasive item such as a plastic spatula. Blot with dry with a clean, white cloth. Spray the area with a marble cleaner and wipe.

Q: What are the Natural Characteristics of Marble Furniture?

A:Stone, including marble, slate, granite and travertine, is quite durable but should not be treated as indestructible. These beautiful materials are quarried from all over the world. Every region is unique in color, veining, pits and seams. These are characteristics of the natural material. From piece to piece and even on a single quarried slab, there will be certain color variations. Stone surfaces will have pits and fissures that appear as cracks. They result from immense heat and pressure, which formed the stone. These characteristics are part of the natural beauty and do not impair the function or durability of the material.


Q: How to Clean and Care for Wood Furniture?

A: General Care

  • Use a lint-free cloth to polish wood furniture on a regular basis.
  • Keep furniture away from heating and air conditioning sources to prevent loss of moisture.
  • Keep furniture out of direct sunlight to prevent fading or darkening of wood furniture.
  • Use felt backing on lamps and other accessories to prevent scratches and gouges, and rotate accessories so they do not remain in the same spot all of the time.
  • Use placemats under plates and hot pads under serving dishes.
  • Use coasters under all beverages.
  • Do not place magazines, newspapers or other printed materials on woods surfaces. The ink from these items could bleed into the finish and could damage the wood.
  • Do not use abrasives or harsh chemicals on wood furniture. 


Spot Cleaning Wood

  • To remove food stains, wipe up the spill immediately. Polish with a soft, clean cloth.
  • To remove cloudiness, rub surface with cloth dipped in solution of one tablespoon of vinegar mixed with one quart of water. Rub in the same direction as the grain until surface is completely dry. Follow with an application of furniture oil or polish.
  • To remove water rings, rub with a mixture of equal parts white vinegar and cooking oil in the same direction of the grain.

Q: How to Clean and Care for Rugs?

A: General Care

  • Vacuum regularly on the lowest-level suction.
  • Avoid fringed trim to prevent accidental fraying.
  • Rotate on a regular basis to evenly distribute wear. Professionally clean once a year to remove any stains.

Spot Cleaning Rugs

  • If a spill occurs, blot with a clean, absorbent white cloth. Do not rub.
  • Many stains can be gently removed by using club soda and a small amount of carpet cleaning detergent.
  • For tougher stains, professional cleaning may be necessary.

Q: How to Clean and Care for Mattresses?

A: General Care

  • Vacuum mattress regularly.
  • Turn and rotate a new mattress every few weeks to help smooth out contours.
  • After a few months, turn and rotate a mattress twice a year to help equalize the wear and tear that normally occurs.
  • It is suggested to use a mattress protector to prevent stains.
  • Do not allow your mattress to get wet. Protect it from liquids.
  • Do not use dry cleaning products on your mattress. This may cause damage to some of the material.

Spot Cleaning Mattresses

  • If your mattress becomes wet or soiled, blot any excess moisture using a soft cloth.
  • To clean a stain/spot, use mild soap with cold water and apply lightly.